Editorial Reviews:
Product Description
The color touch screen and sculpted buttons, organized into logical zones with backlighting, give you easy, one-touch access to your home entertainment – even in the dark. Just one press and you're watching a DVD or your favorite TV channel. The ergonomic design fits comfortably in your hand, and because it's rechargeable, you won't need to worry about buying new batteries. With support for more than 5,000 brands, you can control home entertainment devices that you own today or will buy tomorrow. Our online software guides you through setup, and our live customer support team is available if you need help.
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Customer Reviews:
Showing reviews 1-5 of 1275
 Really works everything with a few buttons September 7, 2010
Fred V. Peterson (FT Lauderdale)
I have a lot of remotes, 6 in all. Even an older Harmony but still had to use all on occasion. This Harmony One handles Sharp HD TV, A/V receiver, U-Verse DVR, PS3 w/adapter,and my CD player. Haven't taken batteries out of other remotes yet but any day now. Happy senior citizen
Logitech Harmony One September 6, 2010
Russell B. Mcbroom
0 out of 1 found this review helpful
Excellent remote if you have several components. A little expensive but worth the price if you are looking for the best and most high tech remote device.
 I wanted to like this thing.... September 6, 2010
M. Dayton
I really did want to. But, it is just awful.
The programming itself was a tedious nightmare, and involved multiple downloads of commands into the remote, followed by testing to discover the commands didn't work with my equipment. (Yes, I had correct serial numbers and everything, and I have name-brand equipment the remote should know).
Now, the remote is programmed, and works about 10% of the time. For that 10%, it is great; press one button and the TV, VCR and home theater all come up automatically.
The remaining 90% of the time - for no apparent reason - the device just randomly fails. It might turn on 2 of 3 components, and leave the third off. Then, it will not function as remotes for the "on" components, so they have to be powered off by hand or with their original remotes. Then, power on again and the same thing happens; this time maybe 1 of 3 devices comes on.
During a movie, it will spontaneously forget how to work. So, if someone gets up for a snack, and I try to pause the movie I might end up running for the original remote because this one no longer works. It might turn up the volume during a quiet section, but forget how to work when we turn volume down a few minutes later.
After about 2 weeks of this I gave up. I no longer use the thing. 3 remotes wasn't that bad after all, and at least they all work. My wife still uses it sometimes, but even she is beginning to hate it.
Not worth the money. No way no how. I had strong urge to return it while I was programming it, and wish now that I had.
 Worked well, but required a lot of tweaking September 4, 2010
Mikhail Fedorov (AURORA, IL, US)
Easy to use, but required lots of manual overrides to standard options for my 2-DVD setup. Primary DVD started not even showing in options after I added ASUS O!Play Air - but that was not too difficult to set up in manual settings. Also, a learning: all family members must understand the remote and start using it - this took a few days, too. Otherwise, a great device. Best option for multiple pieces of equipments, if you don't want to spend money on RF solutions.
Another Support Horror Story September 3, 2010
QIOMD (Princeton, NJ)
First, let me establish my credentials to rate this item. I've owned and used 3 harmony remotes over the years,and have learned enough about their (counter?) intitutive software to know my way around their systems.
I purhcased the Harmony One in April, and, after a few attempts at set up, got it down.
Now, however, in August, the reverse button has failed to work on any device.
Reinstalling and upgrading the software in general make no difference.
The issue I have is how their support system seems to be set up to frustrate warrenty claims.
After figuring out that I had to make a warrenty claim from within the remote software (NOT online), I was offered an incident number and then it was offered that I call to disucss.
When I call, they tell me my incident does not allow me to talk with anyone!
Now I have a $175 brick that partially functions and can't get anyone on the line.
Time to move to another provider!
Showing reviews 1-5 of 1275
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